Welcome to Alrowad Aldawliya Pico. These Terms of Use govern your access to and use of our website (Alrowad Pico).including any content, catalogs, RFQ forms, and related services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

1) Definitions

1. Website: Our website, pages, forms, and any related digital assets.
2. User / You: Any individual or legal entity accessing or using the Website.
3. Services: Product/solution information, catalogs, consultation requests, RFQ (Request for Quotation), and contact channels.

2) Eligibility & Business Use (B2B)

The Website is intended primarily for business-to-business (B2B) use. By using the Website on behalf of an entity, you represent that you have authority to bind that entity to these Terms.

3) Permitted Use & Prohibited Conduct

You may use the Website for lawful business purposes only. You agree not to:

1. Use the Website in any unlawful, misleading, fraudulent, or harmful manner.
2. Attempt unauthorized access to the Website, servers, systems, or databases.
3. Introduce malware, exploit vulnerabilities, or disrupt Website availability.
4. Copy, reproduce, republish, distribute, or commercially exploit Website content without prior written permission.

4) Intellectual Property

All content on the Website (including text, designs, graphics, logos, images, catalogs, specifications, and databases) is owned by or licensed to the Company and protected by applicable intellectual property laws. In most countries, copyright protection is obtained automatically without formal registration under Berne Convention principles.

5) Website Content, Specifications & No Binding Offer

1. Any technical, commercial, or logistical information displayed on the Website is provided for informational purposes and may be updated without notice.
2. Product images may be illustrative.
3. Nothing on the Website constitutes a binding offer, commitment, or warranty unless explicitly confirmed in a written quotation, proposal, or contract issued by the Company.

6) RFQ (Request for Quotation) & Consultation Requests

1. Submitting an RFQ or consultation request does not create a contract or guarantee availability, pricing, delivery, or acceptance.
2. Any quotation validity period, lead times, delivery terms (Incoterms if applicable), warranty, and payment terms will be stated only in the formal written quotation/proposal.
3. We may request additional information to validate requirements (e.g., capacity, standards, materials, utilities, installation conditions).

7) Import/Export & Compliance Disclaimer

Where the Company provides import/export-related services or facilitates sourcing:

1. You acknowledge that cross-border trade may be subject to customs, permits, certifications, and regulatory requirements that vary by country and sector.
2. The Company may provide practical guidance; however, final compliance responsibility remains with the buyer/importer unless otherwise agreed in writing.

8) Confidentiality of Shared Specifications (Limited)

If you share specifications, drawings, BOMs, or business information through the Website:

1. We will treat such information as confidential for the purpose of responding to your request and preparing quotations, where commercially reasonable.
2. This clause does not create a full NDA; if you require a formal NDA, request one in writing.

9) User Submissions & Accuracy

When you submit information (company data, requirements, files, messages):

1. You represent you have the right to submit it and that it is accurate to the best of your knowledge.
2. You grant the Company the right to use it solely to evaluate your request, respond, and provide Services.

10) File Uploads

If file upload is available:

1. Do not upload malicious or unlawful content.
2. We may block, remove, or refuse files for security reasons.
3. Secure upload handling typically includes restricting allowed file types, validating content, and safe storage practices as recommended by OWASP.

11) Third-Party Links

The Website may contain links to third-party websites. We do not control those sites and are not responsible for their content, policies, or practices. Use them at your own risk.

12) Privacy & Personal Data

Your use of the Website may involve processing personal data in accordance with our Privacy Policy. and applicable laws, including Egypt’s Personal Data Protection Law No. 151 of 2020.

13) Disclaimer of Warranties

The Website and its content are provided on an AS IS and basis without warranties of any kind, whether express or implied, including (without limitation) merchantability, fitness for a particular purpose, and non-infringement.

14) Limitation of Liability

To the maximum extent permitted by law:

1. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, business interruption, or loss of data arising from your use of the Website.
2. Limitation of liability clauses are commonly used to cap financial exposure and reduce unpredictable risk in contractual relationships.

15) Indemnification

You agree to indemnify and hold harmless the Company from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

1. Your breach of these Terms,
2. Your misuse of the Website,
3. Your violation of law or third-party rights.

16) Changes to These Terms

We may update these Terms from time to time. Updates become effective when posted on this page with a revised “Last Updated” date. Continued use after posting constitutes acceptance.

17) Governing Law & Jurisdiction

These Terms shall be governed by the laws of the Arab Republic of Egypt. Any dispute arising out of or relating to these Terms shall be subject to the competent courts in Egypt, unless otherwise agreed in a written contract.

15) Contact

For questions about these Terms, contact us:

• Email: info@alrowadpico.com
• Phone: 01001752990 – 01003088066
• Company Name: Alrowad Aldawliya Pico
• Address: Tanta – Gharbia- Egypt